Terms & Conditions

Incidental Deposit

An incidental deposit of Php1,000 per room is required upon check-in. This deposit is refundable upon check-out, subject to the condition of the room and any incidental charges.

Amenities & Inclusions

Each room includes the following amenities:

• Soap
• Tissue
• Shampoo
• Fresh towels
• Please note: There is no TV provided in the rooms, except for our Superior, and Panoramic Suites

Restaurant Operating Hours

• Wednesday to Monday: 9 AM to 10 PM; Closed every Tuesday
• Continental breakfast served from 6 AM to 10 AM only.

Smoking Policy

• Smoking is strictly prohibited inside the rooms. A fine of Php3,500 will be charged for violations.
• A designated smoking area is available for guests on the parking area.

Pet Policy

Pets are allowed under the following conditions:

• Pets must be under the owner's supervision at all times.
• Owners must clean up after their pets.
• Noise should be kept to a minimum to avoid disturbing other guests.

Check-In and Check-Out Times

• Standard check-in: 2:00 PM PST
• Standard check-out: 12:00 PM PST
• Early check-in (10 AM - 1 PM) or late check-out (1 PM - 4 PM) is subject to availability and may incur an additional charge of Php 150 per hour.

Room Condition: Guests are responsible for maintaining the condition of the room and its contents. Any damages or missing items will be charged to the guest's account. 

Cancellation Policy

• Downpayment/Reservation Fee: A 50% downpayment/reservation fee is required at the time of booking. This is strictly non-refundable.
• Balance Payment: The remaining balance must be paid in full at least 7 days before the check-in date. Changes to the reservation are not allowed once full payment has been made.
• Bookings within 7 Days: For reservations made within 7 days of the check-in date, 100% of the total amount is required at the time of booking.
• Changes to Reservations: Any changes to the reservation (e.g., date changes, room type changes) are subject to availability and may incur additional charges. Changes must be requested at least 7 days prior to the check-in date.
• Unlimited changes (date/room type): 30 days prior to check-in date
• One-time change (date/room type): 7 to 30 days prior to check-in date
• Early Departures: No refunds will be issued for early departures once the guest has checked in.
• Force Majeure: In the event of natural disasters, government travel restrictions, or other unforeseen circumstances beyond our control, Marina will review cancellation requests on a case-by-case basis. Guests may be offered the option to reschedule their stay without additional charges.

Confirmed Reservation: A reservation is only confirmed upon receipt of the downpayment/reservation fee. An email confirmation will be sent to the guest once the payment is processed.